Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Revenue Recovery Engine ("RRE", "we", "us", or "our") uses cookies and similar technologies to provide, protect, and improve our Service.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be disabled. They include:

• Authentication Cookies: Keep you logged in and secure your session
• Security Cookies: Detect and prevent security threats
• Load Balancing: Distribute server load for optimal performance

2.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the Service, allowing us to improve performance and user experience:

• Error Monitoring (Sentry): Track errors and performance issues
• Usage Analytics: Understand feature usage and navigation patterns

2.3 Functionality Cookies

These cookies enable enhanced functionality and personalization:

• Preferences: Remember your settings (theme, timezone, language)
• UI State: Remember dashboard layout and filter preferences

3. Third-Party Cookies

We use services from third-party providers that may set their own cookies:

3.1 Stripe (Payment Processing)

When you access billing pages or make payments, Stripe may set cookies for:

• Fraud prevention and detection
• Secure payment processing
• Customer portal access

Learn more: Stripe Privacy Policy

3.2 Sentry (Error Monitoring)

Sentry uses cookies to track error sessions and monitor performance.

Learn more: Sentry Privacy Policy

4. How Long Do Cookies Last?

Cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 24 hours to 1 year)

5. Managing Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies
• Delete cookies when you close your browser
• View and delete existing cookies

5.2 Browser-Specific Instructions

5.3 Impact of Disabling Cookies

6. Other Tracking Technologies

6.1 Local Storage

We use browser local storage to:

• Cache data for better performance
• Store UI preferences (dark mode, sidebar state)
• Maintain session state

6.2 Web Beacons

We may use web beacons (small transparent images) in emails to track:

• Email delivery status
• Email open rates
• Link click-through rates

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this policy
• Posting a notice on the Service
• Sending an email notification (for significant changes)

8. Your Privacy Rights

Depending on your location, you may have specific rights regarding cookies and tracking:

• EU/EEA: Under GDPR, you have the right to object to non-essential cookies
• California: Under CCPA, you have the right to opt-out of the "sale" of personal information (we do not sell your data)
• UK: Under UK GDPR, you have similar rights to EU residents

See our Privacy Policy for more information about your privacy rights.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@revenuerecovery.io
Support: support@revenuerecovery.io
Website: https://revenuerecovery.io

10. Additional Resources

To learn more about cookies and online privacy, visit:

• All About Cookies
• Your Online Choices (EU)
• Network Advertising Initiative Opt-Out