By accessing or using Revenue Recovery Engine ("RRE", "Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.
These Terms constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Revenue Recovery Engine.
Revenue Recovery Engine is a SaaS platform that provides AI-powered lead classification and revenue analytics for home service businesses. The Service includes:
To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must notify us immediately of any unauthorized access to or use of your account.
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Service. By using the Service, you represent and warrant that you meet these requirements.
RRE offers multiple subscription plans with varying features and lead limits:
Subscriptions are billed monthly in advance via credit card through our payment processor, Stripe. By providing payment information, you authorize us to charge your payment method for all fees incurred.
Each plan includes a monthly lead limit. When you reach 80% of your limit, we will send a warning email. At 100%, new leads will not be processed until your limit resets or you upgrade your plan.
You may upgrade your plan at any time, with changes taking effect immediately. Downgrades take effect at the end of your current billing period. No refunds or credits for partial months.
If payment fails, you have a 7-day grace period to update your payment method. After 7 days, your account may be suspended and new leads will not be processed.
You agree NOT to use the Service to:
Your use of the Service is also governed by our Privacy Policy. We collect and process lead data, contact information, and usage data as described in our Privacy Policy.
You retain all rights to your data. We do not claim ownership of any data, content, or materials you provide through the Service.
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
We retain your data for as long as your account is active or as needed to provide the Service. You may request data deletion at any time.
The Service, including its original content, features, and functionality, is owned by Revenue Recovery Engine and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written permission.
The Service integrates with third-party services including:
Your use of these services is subject to their respective terms and conditions. We are not responsible for third-party services.
You may cancel your subscription at any time through the Billing settings in your dashboard or by contacting support. Cancellations take effect at the end of your current billing period. No refunds for partial months.
We reserve the right to suspend or terminate your account if:
Upon termination, your right to use the Service will immediately cease. We may delete your account and data after 30 days of termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVENUE RECOVERY ENGINE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Revenue Recovery Engine, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.
If you have questions about these Terms, please contact us at:
Email: support@revenuerecovery.io
Website: https://revenuerecovery.io
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Revenue Recovery Engine regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.